Return and Refund Policy
We hope that when you buy from Slaughter Ridge you will keep the item, but if it doesn't fit right, wasn't what you were looking for or you just don't want it any longer here is what we can do for you:
5-Day Returns
You have 5 days from receiving the item to return it for a full refund. Unless there was an error in your shipment or the item is defective, you will be responsible for the shipping costs related to a return. If the product cost over 40 dollars there will be a 5 dollar restocking fee.
Exchanges:
If you're looking to exchange for a different size, we will exchange your purchase on apparel for a different size if we have it and we'll take care of shipping costs to re-send you the new size. If we don't have the size you need we will provide you with a full refund of your original order.
Return Instructions
To start the return process email us at returns@slaughterridge.com and be sure to include:
- "Return" as the subject in your e-mail
- Original order number
- Order date
- Product you're wanting to return.
Once you've done this we'll reply back with an RMA number for you to include with the return package.
Shipping your return
When getting your item ready to ship back to Camofire.com, please:
- Be sure that your item includes the original tags and/or packaging. IF you do not have the original tags, we will not refund your return.
- Use the package the item came in or a similar package. A shoe box works great too.
- Use UPS or FedEx so that you can have tracking information about your shipment. If you use USPS please use priority mail with deliver confirmation.
- Ship returns/exchanges to:
Returns - Slaughter Ridge
1452 E 820 N Orem, UT 84097
We will refund your purchase once we receive the returned item and see that it is in brand new condition with tags and packaging included.
What if want to return an item after the 5 days?
I am sorry that we can not take this product back. Sell it or give it away.
Broken or Defective Product
We try to work with the best manufacturers in the business. If within the first 5 days after receiving your item there is a defective product or it breaks, go ahead and contact us at returns@slaughterridge.com to request a return authorization number. All returned broken or defective products must be in original condition and packaging. Return the product using the shipping address you are provided by customer service. We'll take a look at the item to determine if it's defective.
Damaged Items
Damaged product during shipping must be claimed with the package carrier. If any items or boxes are missing or damaged you must contact the carrier. If you notice damage after the carrier has left, keep all packaging and call the carrier to return and inspect the damage. Slaughter Ridge cannot be responsible for damage caused by the package carrier.
Cancelling Orders
If you order a product and you want to cancel, notify us immediately at returns@slaughterridge.com in order to cancel or later an order. If your order has shipped before you contact us, you'll need to follow the Return Policy. Once an order has shipped, it cannot be cancelled.
Backorders
Backorders? That's like asking for a second shot after the ducks have flown away. When the deal is gone, it's gone.
Still have a question about returns?
Drop us an email.
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